Shipping Information

At Brand shoes, we strive to provide fast and reliable shipping. Below are the details of our shipping policies.

Shipping Methods

We offer several shipping methods to ensure your order reaches you as quickly as possible:

Shipping costs are calculated at checkout based on the shipping method and destination.

Shipping Rates

Shipping costs depend on the destination and selected shipping method. Shipping rates are calculated at checkout, and you will see the exact shipping cost before confirming your purchase.

International Shipping

We currently ship internationally to select countries. International shipping costs and delivery times vary depending on the destination.

For international orders, customs duties and taxes may apply, and these are the responsibility of the customer.

Order Processing Time

Orders are processed within 1-2 business days from the time of purchase. Orders placed on weekends or holidays will be processed on the next business day.

Once your order is processed, you will receive a shipping confirmation email with tracking information.

Delivery Issues

If your order does not arrive within the estimated delivery time, please contact us at em15336681973@gmail.com, and we will assist you in locating your package.

We are not responsible for delays caused by the shipping carrier or by unforeseen circumstances, such as weather events or natural disasters.

Shipping Restrictions

Some items may have shipping restrictions due to size, weight, or other factors. These items will be marked as restricted on the product page. Additionally, we are unable to ship to certain international locations due to carrier limitations.

Damaged or Lost Shipments

If your order is damaged during transit or lost in shipment, please contact us immediately at em15336681973@gmail.com. We will work with the carrier to resolve the issue and ensure that you receive your item or a replacement.

Tracking Your Order

Once your order has been shipped, we will send you an email with tracking information. You can track your package using the tracking number provided or by visiting the carrier’s website.

Contact Us

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us at:
em15336681973@gmail.com